Dear valued customer,

Thank you for choosing Sandha Overseas as your trusted partner for bulk quantity products. We are committed to providing best quality products and ensuring a smooth shipping experience for our customers. Please review the following shipping policy to understand our procedures and commitments.

1. Shipping Methods:

Sandha Overseas utilizes reputable shipping carriers and freight services to ensure the timely and secure delivery of our products.
The choice of shipping method will depend on the nature of the products, destination, and customer preferences.

2. Shipping Costs:

Shipping costs are calculated based on the weight, dimensions, and destination of the shipment.
Customers will be provided with a detailed shipping cost breakdown during the negotiation and documentation process.

3. Shipping Times:

The delivery time is influenced by factors such as product availability, destination, and shipping method.
Estimated delivery times will be communicated to customers during the negotiation process and are subject to change due to unforeseen circumstances.

4. Customs and Import Duties:

Customers are responsible for complying with the customs and import regulations of their respective countries.
Sandha Overseas will provide necessary documentation to facilitate customs clearance, but any additional charges or delays incurred due to customs processes are the responsibility of the customer.

5. Shipment Tracking:

Tracking information will be provided to customers once the shipment is dispatched.
Customers can track their orders in real-time using the provided tracking number.

6. Damaged or Lost Shipments:

In the rare event that a shipment is damaged or lost during transit, customers are required to notify Sandha Overseas immediately.
Sandha Overseas will work with the shipping carrier to resolve the issue and facilitate the replacement or refund process as needed.

7. Address Accuracy:

Customers are responsible for providing accurate shipping addresses during the negotiation and documentation process.
Any additional costs incurred due to address inaccuracies will be the responsibility of the customer.

8. Contact Information:

If you have any questions about our shipping policy or need assistance with your shipment, please contact our logistics team at hello@sandhaoverseas.com.
Thank you for choosing Sandha Overseas. We look forward to serving you and ensuring a seamless shipping experience for your bulk quantity orders.