Dear valued customer,

Thank you for choosing Sandha Overseas as your business collaborator. We appreciate your trust in our products. Please review the following policy regarding refunds, as we strive to maintain transparency and uphold the highest standards in our business transactions.

1. No Returns and Exchange Policy:

Sandha Overseas deals exclusively in bulk quantities, and as such, we do not have a returns or exchange policy in place.
It is essential for customers to thoroughly assess their requirements and specifications before entering into negotiations and finalizing any deals.

2. Non-Refundable Transactions:

All transactions conducted with Sandha Overseas are considered final once the negotiation is completed, and the payment has been processed.
Once payment is made and prior documentation is completed, it is non-refundable under any circumstances.

3. Quality Assurance:

Sandha Overseas is committed to delivering products of the highest quality. Before finalizing any deal, we encourage customers to request and review samples, specifications, and relevant documentation to ensure that our products meet their requirements.

4. Communication:

Clear communication regarding product specifications, quantities, and other details is crucial before confirming a deal. Our team is available to address any questions or concerns you may have during the negotiation process.

5. ISO 9001:2015 Certification:

Sandha Overseas is proud to be an ISO 9001:2015 certified company, demonstrating our commitment to quality management systems and customer satisfaction.

6. Contact Information:

If you have any questions about our “return & refund policy” or need assistance with any exceptional circumstances, please contact our customer service team at hello@sandhaoverseas.com.
Thank you for choosing Sandha Overseas. We value your partnership and are dedicated to providing you with the best quality products for your bulk quantity needs.